- Returns Policy
Fabric. Unless the item is faulty, we cannot accept returns once the fabric has been cut. If you are unsure if you are going to like the fabric, please order samples from us first. If you believe you have received faulty fabric, please contact us before returning goods.
Yarn. If you change your mind, you can return an item, in an undamaged condition and suitable for re-sale, within 14 days of delivery and we will be happy to refund the original price of the item and the postage paid to deliver it to you. The postage needed to return your order to us is not refundable.
Return Address & Company information
Linton Tweeds Ltd
Carlisle CA2 5TZ
Company No. 125406
Tel: 01228 527569
- Privacy & Security
- Ordering from Linton Tweeds has never been so easy. Simply browse our website until you find the product suitable for you then simply choose to purchase. You can add items to your basket & continue to shop, then checkout once you are ready to finalise your order. Our step by step checkout process will guide you through account and delivery details. Once your order has been placed you will also receive an order confirmation email direct from us. Should you not receive the email after a short time (please always check your spam/trash mail box) then please do not hesitate to contact us direct on 01228 527569.
- Payment, Pricing & Promotions
- Payment is taken at the time of order via our secure checkout service, which can be made by Visa, Mastercard & Paypal. All prices are regularly checked to ensure they are published correctly but from time to time there may be errors beyond our control.
- Viewing Orders
- All Orders, which includes previous orders can be viewed by visiting the “Customer Login” link, then after signing into your account. Your account will then show the status of any order placed.
- Updating account information
- You can sign into your account and update account information at your convenience. Go to the “Customer login “ link at the top right hand side of the website and you will have the option to update all of your account information from your phone number to your home address.
- Should you require any further assistance then please contact us direct on 01228 527569